Archive for the ‘Media Relations’ Category

Call that PR? I wouldn’t wipe my arse with it…

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…at least, not according to the brilliant FleetStreetBlue‘s verdict on this piece of shockingly-lazy churnalism-based PR.

The story highlights a worrying trend in both journalism and PR – yes, both need each other to survive, particularly during times of editorial cutbacks and marketing pinch amidst recession.

But to see the rise and rise of uncreative, uninspired, undedicated media relations causes concern from both seasoned, experienced editors and committed PRs alike. It tarnishes us all.

From my perspective, having been on both sides of the proverbial fence, delivering PR to time-pressed journos is never an easy task.

You need to give them something special, something which makes their life easier, something which will increase their readership loyalty.

PR needs, also, to promote a client in the most effective, commercially-focused, positive way. Not, unfortunately, in a lazy, trite and mindless fashion.

Too many PRs still appear to be trading on the ignorance of their trusting clients across the UK.

Having delivered PR for corporates and small businesses alike, one fact remains.

News IS people, and a good PR always remembers this. Connect the editor with the people story, and everybody wins.

Having been on the editorial-receiving end of lazy PR, it never ceases to amaze me when I see it alive and well.

I wrote about it here, in fact.

So, PRs, please please please make sure your media relations is giving something useful/newsworthy/relevant to all parties concerned. If not, you might be getting the wrath of a frustrated editor soon.

Although you might not care, your client certainly will.



Finding your ideal client as a freelancer

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This might be one of the trickiest questions to face freelancers – I know for me, whether it’s sourcing clients across editorial, online journalism, copywriting, social media consultancy, blogging or a combination of services, finding the ideal client is tough work indeed.

Here’s what I do – firstly, I work out what I’m NOT looking for in a client, and work outwards from there.

That might look a little something like this: for example, I don’t want clients who:

* Pay late, or won’t work within the simple, easy, effective payment systems set up when contracts are signed off

* Don’t listen to advice and consultancy if it challenges them in some way

* Won’t give me autonomy to improve their content-based presences across various platforms, preferring instead to do it their own way – which is often the very reason they have called in an external expert in the first place – thus wasting everyone’s time

* Want to copy everything a competitor is doing, rather than utilising their own commercial uniqueness and developing it

* Refuse to think outside of standard boundaries, limiting creative delivery and expecting an Agency response from a freelancer

* Say one thing and do another – a poor client will not take constructive criticisms on board, but view it as something negative

For me, once you’ve worked out the kind of client you don’t want to do business with – and let’s face it, during tough times with high competition in the marketplace, can you really afford to waste time writing Proposals which amount to nothing more than free consultancy? – then you can focus on delivering fantastic work with superb, like-minded, positive, creative clients.

So, the next time you decide to start a marketing campaign or push your freelance skills out there, why not stop and examine who you want to be engaging with first. You could save yourself so much time, energy and creative heartache.

After all, the main reason we go into the freelance arena is to have more freedom, great clients, and less boardroom politics. Isn’t it? I think it’s really crucial to be honest with ourselves in the client-finding process as freelancers. Time is too precious to waste.



PR and journalism link-up website nets £millions

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Full story here today.

The sale of five-year-old PR and journalism collaboration website Gorkana, which provides PRs with one of the largest media contact databases in the industry, and journalists with a platform to push out editorial requirements, has been sold, netting the co-founders a multi-million deal in the process. Today, for them, is indeed a good day.

But what does it mean for the rest of us?

For me, it highlights the following things:

* Information and connections are still premium-level assets, which businesses will pay handsomely for

* PR and journalism can co-exist, as long as groundrules are set firmly in place prior to engagement

* Online content can be highly profitably, if packaged appropriately and with the end-user in mind

What are you doing to ensure that your online content, connections and information are premium-level assets? Do you handle it all yourself, or call in professional help? Do you work in PR and/or journalism and use Gorkana?

More importantly, for me, isn’t Gorkana also an incredible source of information for businesses and marketers? Can you use it?

The increasing realisation that information, content and connections are lucrative assets will see many more sales of this kind over the next 12 months, I predict. And congratulations to the Gorkana management team for spotting the opportunity now.



Rubella Pymley-Bowles from Ostentatious PR is calling…

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…well, actually, I am. And not on behalf of my clueless PR pal Rubella, either.

Following the popular reactions to my introduction of the staggeringly-awful PR bimbo Rubella Pymley-Bowles from Ostentatious PR in this post, I am calling to you all to highlight further examples of shocking PR, to help educate the fluffier PRs out there. Have had exposure to some nightmare PR this week, which I’ll highlight on another blog post in the near future.

Looking to build up a portfolio here of bad PR, ill-timed PR, and of course totally ostentatious PR. It’s an education process.

So, please add your experiences – the good, the bad, and especially the ugly. It’s not necessary, of course, to name and shame actual Agencies, but the education process of dealing with poorly-timed or ill-prepared PR can hopefully be illuminated.

It’s your space – feel free to vent. With my blessings. Who knows, there may be a few good PR examples to come, too.



Would you work for free? A tricky question for creatives.

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And one which has been further thrust into the creative limelight here today.

It’s a tricky question for creatives such as content-producers, designers and photographers. The issue around new quarterly print food mag Fire & Knives has certainly set a few flames raging over at www.journalism.co.uk.

Following a tweet by publication founder and freelance food writer Tim Hayward on Twitter, requesting photographers to get involved – but without payment being offered – there was a huge backlash on the ‘working for exposure but no cash’ debate.

It raises further issues in the creative industry – after all, nobody has forced the writers and photographers to work for gratis – it was their choice. Nobody dragged them on board and made them deliver creative work, on pain of death. They did the work.

Saying that, I can see the other side of the debate – namely, why should creatives have to be within an industry where they even have to consider working for nothing to raise their profile? An industry which is still being hammered by the economic recession.

An industry where 1,000′s of journalists apply for a single vacancy, just to be able to guarantee regular payments. Tough times.

My own take on it would be – a bit of both. Yes, give initially, make sure your work is valued and adding value. But also make it very clear that payment needs to happen asap. Raise the profile of the publication, but not to the point where you’re resentful at delivering for a reduced fee or no fee at all. Make the project work for you, your portfolio and your creative future.

And if it isn’t working? Walk away, learn the lesson and don’t repeat it. There will be 10 people behind you ready to do it for nowt.



Making your profile profitable

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This statement raises a number of questions for those interested in their profile.

Firstly, what is a profile?

It could cover profile as in online reputation.

It could cover profile as in offline perception.

It could cover a social media profile, or profiles.

It could cover a company profile being presented to the Press.

It could cover an individual’s profile to a prospect.

It could – and I believe does – cover all of the above.

But how do you make your profile profitable? This depends on what you define as ‘profitable’ in the first place. Much is currently being written and commented upon regarding ROI and profiles, particularly within social media platforms.

The traditional broadcast marketers are poo-pooing social media profiles and engagement online, sticking to their one-way marketing campaigns and relying on the same results as they’ve always gained. This won’t cut it in a changing customer mindset.

Gaining a profitable profile is, for me, a combination of utilising the following elements:

* Delivering fresh, unique, useful content on a regular basis

* Working that content across relevant multiple online platforms

* Engaging with contacts, interested parties, potential prospects

* Giving freely of information, knowledge and expertise

* Raising profile via multiple channels and connections

* Utilising different marketing techniques and tools

* Losing the broadcast messaging and trying two-way customer retention

* Openly collaborating with leaders in the field to share knowledge and win business

* Regularly reviewing what’s working well – and discarding the rest

What would you add to the list? How do you make your profile profitable?



Celebrity PR – a lost cause?

Posted by bristoleditor 2 Comments

For me, the jury’s out, given the latest developments here from the Clifford camp.

OK, so Max holds court over a certain section of the Press very well indeed – that’s without contention – and he has clearly improved the reputations of countless celebrities over the years, not just in the UK, but on an international scale. Good PR delivery.

But my main problem with celebrity PR is this. We all know its spin.

The client knows its spin.

The Press regurgitates the spin.

The readerships know its spin.

So, where is the value? Is it just to raise newspaper and magazine sales, whilst giving the celebrity and Max a cosy pay packet? My main point is – where is the ACTUAL value to the reader? Do they accept they’re reading a piece of reputation management, without substance, and in some cases, any style, either?

In these times of increasing digitalisation, more demanding and discerning, media-savvy audiences online, where does celebrity PR sit in the longer-term? I am struggling to find a place for it to actually exist. Apart from the red tops, of course.

The point came to me as I was overviewing a few favourite social media and content sites – where there is consistently useful, interesting, engaging content. Then I caught the latest piece of Clifford client spin. And it looked like a lost cause.

What value do you think celebrity PR has, if any?



Rubella rides again – a fine example of Mickey Mouse PR

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No, seriously, it is actually a piece of PR representing Disney: but the pitch – judging from the information sent to a Press contact who was kind enough to forward it on – looks as if it could have been delivered by the hapless Rubella Pymley-Bowles, incumbent account executive at Ostentacious PR. Complete and utter PR fluff, and totally irrelevant to the target audience.

If you have any examples of Rubella-isms in Mickey Mouse PR copy, please send them in: it’s a true education for us all.

WHY MAGIC MATTERS

It’s grim up north – men from Manchester, Newcastle or Liverpool are more likely than anyone else in Britain to have never experienced any ‘magic’ in their lives. Most people are lucky enough to have had what they feel is a magical moment whether it is the first time they went on holiday as a child to becoming a parent themselves. For others it could be the one in a million event like winning the lottery or seeing their football team clinch a dramatic last-gasp cup final victory.


But for seven per cent of Britain’s adults – the equivalent of 3.5 million people – there has been no ‘wow’ factor at all in their lives so far, said the study by Disneyland Paris. Men seem to be more unfulfilled – 10 per cent of them have never had that special moment compared to just six per cent of women.


Regionally, Newcastle is the most depressing as 13 per cent of Geordies are still waiting for their personal ‘wow’, followed by similarly high proportions in Manchester and Liverpool. In contrast, Bristol seems the place to go as only four per cent have yet to experience their magical moment, the lowest of any UK region.

One in three adults, 32 per cent, had their first magical moment as a child when they experienced something for the first time. Disneyland Paris commissioned the survey because it believes this is the kind of reaction it gets from younger first time visitors. Most (53 per cent) define a magical moment as something so wonderful that, at the time, the feeling is that life does not get any better than this, said the survey of 1,800 UK adults.


A further 35 per cent said it has to be an event they remember for the rest of their lives to count as a magical moment. And for many, it is something they experience as a family though it can be as simple as witnessing a spectacular sunset or a parent reading fairytales to his or her children. Nine in ten (90 per cent) of parents claim they deliberately try and create magical moments as a family, most believing it helps them bond with their children.

The results were analysed by Dr. Louise Bunce, a developmental psychology lecturer at Oxford Brookes University. She said: “Magical experiences and magical moments are important and meaningful to us. “They also play a pivotal role in our psychological health and wellbeing, as well as for the development of our imagination, creativity and understanding of the world.” This was particularly true in a recession where positive experiences can act as a protective barrier against the gloom.

Disneyland Paris found, among its own visitors, that the most magical experiences at its site were watching the daily parade and the first sight of Sleeping Beauty’s castle. Hugh Wood, Vice President and Managing Director of Disneyland Paris; “No matter how old we are, there is a still a part of us that believes in magical moments. “One in three people believe sharing fairytales is one of the most magical things a parent can do with their child so we are encouraging people to embrace them and create as many magical moments as possible.”

I guess the thing which irks the most regarding the above PR content is the simple fact it is a complete waste of the editor’s time. Not relevant to him or his audience. The lack of research from the PR pre-pitch also further damages the reputation of not the London PR Agency from where it came (that’s already screwed), but an iconic global brand like Disney itself as well. Nice.



So, your PR agency doesn’t advocate social media? You know what to do.

Posted by bristoleditor 3 Comments

Excellent post here which I keep coming back to time and time again, on the rise and rise of influence of social media in all communication – and it raises a question for those utilising PR agencies and consultancies. Is your PR consultant or agency advocating social media to you, explaining the benefits, investigating and researching on your behalf, setting you up on relevant sites? No? Time to find a new PR provider. You’ll save yourself and your target Press time, trust me.

For example, 70% of the journalists questioned for the Econsultancy posting above stated that they regularly used RSS feeds to source and develop News and features items. RSS is one of the most basic online tools a business can use, and yet it has hugely powerful benefits, along with the mix of social media tools and techniques available to clients at low cost and higher return.

Blogging, tweeting, friendfeed, facebook…the list is seemingly endless, but with appropriate expertise, social media can represent an incredible resource for the media, clients and new potential clients alike, looking to find out more about the services and products a business offers. It also makes the media’s job easier, with increased content sources online.

If I were a client looking to source effective, contemporary and passionate PR for my business, I’d want to know that the consultant or agency could deliver the goods across a range of media, and not just arrange a lunch with 2 or 3 journos.

The Ab Fab days of PR are long gone – are you making sure your PR representation is relevant and utilising social media?



Media Hints, Part 5: Make your PR work harder

Posted by bristoleditor 2 Comments

This tip is going to annoy all those PR Agencies which try and advocate separate content for all media relations, so they can charge a copyright fee for every new content distribution on behalf of their clients.

And the fifth tip?

Simple: re-use and re-distribute your PR content as many times as possible and in as many different places (online and offline) as possible. Gain extra exposure, increased content leverage, greater reach for your key messages, and – the main benefit for smaller businesses – added value for the same content across different channels and via re-usage. And no additional copyright fees.

So, how does this work? Again, it’s very simple.

You write a blog post – content position number one. Then consider this: extend it to form a press release for localised News outlets. Position number two. Tweak it slightly so it can then go to trade magazines. Position number three. Throw in some search keywords and push it out across online industry forums. Position number four. And why not also consider using the basis of the content for an email promo to your key clients too? Position number five. If its got wide enough appeal, push it across your Twitter and Friendfeed accounts too. Positions number six and seven.

Hey presto – one piece of content, slightly amended, and used in different formats and giving maximum return. Now pick up the phone and ask your PR if they’re delivering this kind of content for you today. If not – why not? Post their answers here.